This multi-page website allows customers to book free initial consultations, that connects them with a marketer that can assist in assessing their digital needs, a contact form for customers to ask questions or request a service, and webpage that showcases all of their services.
Articulate Rise
This scenario-based learning is based in a car dealership and the new hire must undergo customer service training for the automotive service department before they are allowed to interact with customers. The module focuses on decision-making and communication skills when trying to answer questions and provide information to a customer.
This scenario-based learning is designed with customer service in mind. in particular, working with customers in retail. Each section of the training has a simulated scenario/situation that the learner must practice.
Created a 3-5 minute video that introduced the origin of money to a group of kids who are 5-10 years old. The goal is for them to understand that people started to use commodity money due to the inconveniences of bartering (e.g. Lack of double coincidence of wants).
Designed a learning management system app that not only incorporates lesson plans and modules but also an immersive environment, (virtual labs) and a communication tool (virtual study groups).
Designed an online lesson plan that follows Gange's 9 Instructional Events. I used a variety of tools to make it fun and engaging yet informative. Viewers will realize the importance of implementing visual design and how to incorporate them in their lessons.
Taylor Automotive teamed with Unruly Arts, located in Toledo Botanical Gardens, to host an Unruly Arts event, that sold art pieces created by those with disabilities. The proceeds went to repairs needed for the Unruly Arts location. This email was an invite that invited the community.
This quarterly newsletter answers common questions about digital accessibility, give tips and tools to help readers to create accessible online materials and provides resources for further learning. This email goes to all BGSU faculty and staff.
DESIGNER. LEARNER. EDUCATOR.
A visual/interactive designer and digital marketer with an instructional design background.
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